Client Engagement Data Model Development
Main contact

Portals
-
Hamilton, Ontario, Canada
Project scope
Categories
Data analysis Data modelling Data science Data visualizationSkills
operational efficiency resource allocation scalability data modeling strategic planning data analysisThe ICRC/CCBI is seeking to strengthen its internal decision-making and strategic planning by developing a comprehensive, community-informed data model. The goal of this project is to analyze client and service usage patterns to improve how the organization tracks engagement, identifies trends, and allocates resources after a business development realignment post-Trump elections.
Learners will work with real organizational data to design a structured, efficient, and scalable data model that reflects the complexity of CCBI’s service delivery.
This project offers students a valuable opportunity to apply data analysis and modeling techniques in a nonprofit social economy context, contributing directly to more equitable, evidence-based programming.
Tasks will include reviewing and cleaning existing datasets, identifying key metrics for stakeholder engagement, and proposing a model that can be integrated into current systems and reporting tools.
The deliverables for this project include a detailed data model that maps client and service usage patterns, accompanied by a comprehensive report explaining the model's structure and functionality. Additionally, a presentation to demonstrate how the model can be used to track engagement and identify trends.
Sharing knowledge in specific technical skills, techniques, methodologies required for the project.
Direct involvement in project tasks, offering guidance, and demonstrating techniques.
Providing access to necessary tools, software, and resources required for project completion.
Scheduled check-ins to discuss progress, address challenges, and provide feedback.
Supported causes
The global challenges this project addresses, aligning with the United Nations Sustainable Development Goals (SDGs). Learn more about all 17 SDGs here.
About the company
Founded in January 2024, CCBI is a budding social enterprise led by professionals from the communities we serve. Building its reputation in tax and accounting services for individuals, nonprofits and charities while advancing economic well-being within underrepresented 2SLGBTQ+ communities through its programming. Our programs enhance financial literacy, economic resilience, and access to essential financial services within grassroots 2SLGBTQ+ networks.
While our core expertise is in taxation, accounting, and financial management, we go beyond traditional financial services by prioritizing education, mentorship, and professional development. Through training and advisory support, we equip individuals and organizations with the knowledge and skills they need to build financial stability. We prioritize working with community-led initiatives and collaborating across diverse sectors to increase mutual skill and knowledge exchanges.
Main contact

Portals
-
Hamilton, Ontario, Canada